Ready Stock

Ready stock items will be shipped and processed within 1 - 2 business days.

Backorder

If you purchased an item that is on 'BACKORDER', your parcel will be held until that item has arrived in stock. BACKORDERS usually take approximately 10-14 business days. You will be notified once the item has been shipped. Pre-payment is required. 

** PSYNDROME reserves the right to extend the waiting period without prior notice.

Domestic Shipping

Free shipping nationwide (Malaysia) with minimum purchase of RM200.

International Shipping

Free shipping to Singapore with minimum purchase of RM200.

We offer international shipping. Kindly contact our customer service for more information.

For more details, please refer to items 2 and 3 of our FAQ page.

Avoid contact with chemicals (such as perfume, cosmetics, lotions, etc.)

Avoid wearing jewelry for sports (such as swimming, running, etc.)

Avoid collision with hard surface

Avoid moisture, please store in a dry environment after wearing

Avoid wearing jewelry to sleep

Put the jewelry separately to avoid wear and tear due to friction

All goods sold are non-refundable or exchangeable, unless it is due to faulty item or wrong item received. Refunds, returns and exchanges are not allowed for change of mind.

Please allow slight discrepancy in the actual product color due to lighting and monitor resolution. This shall not be considered as a defect.

For more details, please refer to item 4 of our FAQ page.